Contact Support

📧

Email Support

Get in touch with our support team for extension help

support@webgenie-ai.com
⏱️

Response Time

We typically respond within 24 hours during business days

Frequently Asked Questions

How do I install the WebGenie browser extension?

Download WebGenie from the Chrome Web Store or your browser's extension marketplace. Click "Add to Browser" and the floating AI assistant will appear on every webpage you visit. No account registration required!

Is WebGenie really free to use?

Yes! WebGenie is completely free with no usage limits, no subscription fees, and no hidden costs. All AI features including page summarization, email generation, text translation, speech-to-text, and more are available at no charge.

What websites does WebGenie work on?

WebGenie works on all websites! It automatically detects content types like emails (Gmail, Outlook, Yahoo), documents (Google Docs, PDFs), social media (Twitter, LinkedIn, Facebook), and articles to provide contextual AI assistance.

Can WebGenie analyze PDF documents?

Yes! WebGenie includes advanced PDF text extraction capabilities. Upload PDF files or analyze PDFs on web pages to get instant summaries, extract key insights, and understand complex documents quickly.

How does the email assistant work?

WebGenie automatically detects when you're on email platforms and offers to generate professional email replies. You can customize the tone, length, and style to match your communication needs across 20+ email providers.

Does WebGenie support multiple languages?

Absolutely! WebGenie can translate text in 100+ languages while preserving the original style and context. Perfect for language learners and international communication.

How does speech-to-text work?

WebGenie includes continuous speech recognition that converts your voice input to text in real-time. Great for accessibility, hands-free browsing, and quick content creation.

Is my data secure with WebGenie?

Yes, privacy is our top priority. WebGenie processes data securely without storing personal information permanently. All AI processing is encrypted, and we use local storage for preferences only.

What is the floating assistant button?

A discrete floating button appears on every webpage, providing instant access to AI features without disrupting your browsing. You can also right-click selected text for contextual AI assistance.

Can WebGenie maintain conversation context?

Yes! WebGenie's contextual chat feature maintains conversation history, allowing for follow-up questions and deeper AI interactions throughout your browsing session.